| Terms and Conditions |
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All orders are performed on a payment-first basis until credit has
been established. Prices are subject to change without notice. Open
accounts are billed upon delivery of finished work and are due 15
days after the billing date. Accounts 45 days or more in arrears are
considered past due and will incur finance charges of 1.5% monthly
(18% APR).
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| Reorders: |
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Reorders are handled as new orders after 15 days. |
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| Remakes: |
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Requests to remake any image must be made within 5 working days
of receipt. Remakes that include any artwork, color, or size changes
from that originally requested or approved will be billed at our regular
rates. Remakes caused by unclear or incomplete instructions will be
billed at our regular rates. |
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| Service Times: |
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Approximate service times are available on request for each work
category. Due to varying workloads, service times may be extended
for some or all work categories. You will be notified if such conditions
exist when you place an order. Vague instructions or extensive corrective
work may extend normal service times.
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| Rush Service: |
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Within 48 hours: Add 50%
Within 24 hours: Add 100%
Same Day: Add 200% |
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| Shipping: |
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ALL shipping charges are billed to the customer. Delivery within
SF Bay Area will be billed at net delivery service charges. UPS and
Postal Service packages will carry an additional service charge for
handling/packaging expenses dependent on the size of the order. This
expense will be included within original quote.
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| WARRANTY: |
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DIGITAL EYES CUSTOM PHOTO & DIGITAL IMAGING will exercise extreme
care in handling your film or art piece, however, DIGITAL EYES assumes
no liability for loss or damage to film beyond the replacement of
like amount and type of film, and if the film was submitted for processing,
the cost of processing. All original art left with us for any purpose
is left with the strict understanding that DIGITAL EYES will not be
responsible for its cost or replacement. This limitation of liability
applies to all orders, and in submitting an order, the customer agrees
to such limitations of liability.
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